Privacy Policy

James Lewis, trading as Folio, is the data controller — the person who decides how and why your personal data is used. You can reach me at any time at randientservices@gmail.com.

Depending on how you use Folio, I may collect:

• Your descriptions and answers — the text you type into the builder about yourself and your work, used to generate your website.
• Your email address — when you buy, or when you use the "unlock your download" feature, so I can confirm your purchase.
• Messages you send me — emails and support requests, so I can reply and help you.
• Basic technical data — things like your browser type, device and IP address, collected automatically to keep the service running and secure.

Your generated website and purchase status are also stored in your own browser's local storage so your work survives a page refresh. This stays on your device and is not sent to me.

• To provide the service — generating your website and delivering your download (performance of our contract).
• To confirm purchases and restore your download access (performance of our contract).
• To answer your questions and provide support (legitimate interest).
• To keep the service secure and prevent fraud (legitimate interest).
• To meet legal obligations, such as tax and accounting records (legal obligation).

I only share data with the people and services needed to run Folio:

• Paddle — my payment provider and Merchant of Record. Paddle processes your payment, handles billing, tax and invoicing, and collects payment data under its own privacy policy. I never see or store your card details.
• Hosting and infrastructure providers — the services that keep the website and its database running.
• AI providers — the text you enter is processed by an AI service to generate your website.
• Professional advisers and authorities — where required by law (for example, tax authorities).

I do not sell your personal data to anyone.

I keep your data only as long as needed: purchase records for as long as tax and accounting law requires, support messages while they're relevant to helping you, and technical logs for a short period. When data is no longer needed, it is deleted or anonymised.

Depending on where you live, you may have the right to access, correct, delete, restrict or transfer your personal data, to object to how it's used, and to withdraw consent where consent was the basis. You may also have the right to complain to your local data protection authority. To exercise any of these rights, email me at randientservices@gmail.com and I'll respond within one month.

I use appropriate technical and organisational measures — including encryption in transit and restricted access — to protect your data. No system is perfectly secure, but I take reasonable care with what you trust me with.

Folio uses your browser's local storage to remember your generated site and purchase status. This is strictly necessary for the service to work — I don't use advertising or tracking cookies.

If I change this policy, I'll update the date at the top. Significant changes will be flagged on the site.