Refunds
A straightforward policy: if Folio isn't right for you, you can get your money back. Last updated: October 2026.
I, James Lewis, offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no hoops, no hard feelings.
Refunds are processed by my payment provider, Paddle, who handles all orders as Merchant of Record. To request a refund, visit paddle.net and look up your purchase, or simply email me at randientservices@gmail.com and I'll sort it out for you.
If the reason is that the AI didn't quite nail your site, consider emailing me first: a hand-built version is included in your purchase, and I'd rather make it right than say goodbye. But the choice is always yours — the guarantee stands either way.